Services

Our professional services enhance your use of EnergyCAP software. We offer implementation assistance, custom programming, development of integrations to other systems, bill processing, database analysis, training, and technical support. We’ll help you get more out of EnergyCAP.

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Management & Engineering Services

A dedicated project manager oversees the implementation project providing systems engineering, assistance, and consultation as you become familiar with EnergyCAP. Behind your project manager stands a talented support team with over thirty years of combined implementation experience. Our project management staff includes Project Management Professionals (PMP), Certified Energy Managers (CEM), Certified Measurement & Verification Professionals (CMVP), Business Energy Professionals (BEP), as certified by the Association of Energy Engineers.

Implementation Plan Options

Since every organization is unique, we develop a customized implementation plan that meets your specific needs. Although we implement standards and best practices, each project is designed to address goals you want to accomplish through EnergyCAP. We provide flexible plans that meet the needs of all organizations, whether large or small. For larger organizations, we offer full project plans that provide services to obtain all required data from you and your vendors as necessary; collect, convert, and enter setup and historical data; develop interfaces to other systems; ensure overall system operations and performance; and set up all license features. For smaller organizations, we offer hourly project plans from a training and coaching approach to help with the setup and implementation process. Regardless of your size and needs, we have a plan for you.

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ENERGY STAR Setup

EnergyCAP helps you streamline the submittal process to Portfolio Manager to receive ENERGY STAR building ratings. Our ENERGY STAR setup service streamlines the process of populating the necessary building attributes in EnergyCAP for each building type in your portfolio.

Custom Interface Development

We understand that EnergyCAP is not your only system managing utility bill and energy information. EnergyCAP can interface with a wide variety of data sources, including accounting systems, asset and work order management systems, building automation systems, and metering systems. Through the use of APIs and data exchange tools, we can develop custom interfaces to enable data transfer to and from other data sources. Most interfaces can be automated through the use of APIs and PowerShell scripts. Your EnergyCAP project manager will work with you to develop specifications for each interface developed for you by EnergyCAP, Inc.

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Creation of Custom Reports

EnergyCAP has over 300 canned Crystal Reports, but sometimes your reporting needs exceed the report library. Our development team can create custom Crystal Reports that meet your specified requirements. We also design Custom Spreadsheets in the event you need to export data to Excel. If you have in-house Crystal Reports expertise, you can create your own EnergyCAP reports. We can also provide training to your report experts.

Coming Soon: The upcoming Report Designer tool will help you do even more with reporting. Stay tuned for details as the release nears

Electronic Bills from Vendor

EnergyCAP provides the ability to import utility bills in a standard flat file format. Some utility vendors provide electronic bills in a ready to import format while others do not. When data reformatters are necessary to convert vendor files to an acceptable import format, there are two options: either we can create custom reformatters or you can subscribe to our Bill CAPture Service.

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Software Retro Commissioning

Building owners across the country are achieving tremendous savings by reassessing their facilities and adjusting their building systems to match today’s capabilities and expectations. This same principle can be applied to your EnergyCAP software. Whether your current situation involves changes in staffing, understanding EnergyCAP capabilities, new legislation, reorganization, or updated business priorities, EnergyCAP can offer more value.

Your free sofware retro commisioning report includes: a complimentary 90-minute consultation and web meeting with an EnergyCAP Project Manager; an action plan for maximizing your EnergyCAP value; an appraisal of your current needs as they relate to your EnergyCAP license agreement.

Maintenance & Support

Your subscription to EnergyCAP grants access to all software upgrades and ongoing support through an EnergyCAP Maintenance Agreement (ECMA). Our focus is on software development, so we release at least one major upgrade every year and several minor ones. In fact, we’ve released more upgrades than any other provider of energy management software. Your ECMA also includes additional data services including weather data, updated greenhouse gas emissions factors, and automated submittal of your building information to the ENERGY STAR’s Portfolio Manager.

In addition to upgrades, receive expert customer support via phone, email, web conferencing, and other online tools. Additional free customer support and training resources are available to assure a productive user experience for all members of your organization.

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Training

We recognize the value of well-trained EnergyCAP users, so we’re committed to making sure you receive the right training to use EnergyCAP in an efficient, productive manner. During the implementation phase we can recommend customized training options to meet organization goals, while fitting into your budget. Both onsite and online training are available. Even after implementation is complete you can schedule a refresher course to sharpen your knowledge or plan a group training at your facility to adapt to changing organization objectives. We’ll help you set the agenda, and train you using your EnergyCAP database. In addition to personal training sessions, we host an annual training conference called Catalyst.

Bill CAPture Processing Service

We offer a complete solution for utility bill processing and data management. EnergyCAP’s Bill CAPture™ service meets your data entry, auditing, and reporting needs while saving you time andimproving your bottom line. Utility invoice formats and accessibility vary widely from vendor to vendor. Through the use of industry-leading technologies, EnergyCAP’s Bill CAPture handles utility bills in a variety of formats: Scanned Images (via FTP Transfer or Website Download), EDI 810 Files, Non-EDI Files (XLS, CSV, TXT, etc.), and Paper Bills Mailed to ECI.

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