Accurate utility bill accounting and effective energy management start with complete utility bill data. Unfortunately, manual bill data entry can consume way too many hours of valuable time. Solution? Let ECI do the work for you via Bill CAPture, a turnkey utility bill processing and account management service.
Utility Bill Processing
Utility invoice formats and accessibility vary widely from vendor to vendor. Using industry-leading technologies, Bill CAPture can process utility bills in a wide range of formats, including scanned images (via FTP Transfer, Email, or Website Download), EDI 810 files, data files (XLS, CSV, TXT, etc.), and paper bills.
Bill CAPture accesses sophisticated electronic mapping tools for EDI and other data files. Where electronic files are not available, ECC use Optical Character Recognition (OCR) to convert scanned bill images into EnergyCAP bill import files. With either method, all important charges and line item details are captured, allowing you to make use of your utility bill information in EnergyCAP to its fullest. Upon entry into EnergyCAP, your utility bill data is immediately accessible for auditing, analysis, and reporting.
The Bill CAPture service doesn’t stop with data entry. Every line of data is automatically audited by EnergyCAP to confirm accuracy and completeness. If a bill is flagged by EnergyCAP, your assigned Bill CAPture representative will review the issue and take appropriate action—setting up new accounts and meters in EnergyCAP, resolving missing, duplicate, or corrected bill issues, and more—to keep the bill processing workflow moving. When needed, we will contact your vendors to request missing invoices, confirm account changes, update contact information, question unexpected charges, and request appropriate refunds or re-bills.
The account management activities are based on your organization’s business rules and are documented and available for review within EnergyCAP, provided via reports, and discussed during regularly scheduled phone calls or online meetings.
With decades of hands-on experience, we deliver the same value and peace-of-mind with Bill CAPture as with the EnergyCAP utility bill management software. We will set you free from the challenges of bill processing, while providing you with more time to perform higher-value duties.