Chargebacks & Tenant Rebilling

Internal rebilling or chargebacks is an important business process for some organizations. EnergyCAP facilitates this internal accounting with a sophisticated chargeback module.

Submeters & Chargebacks

EnergyCAP’s Submeters & Chargebacks functionality streamlines and simplifies business processes for allocating energy consumption and creating chargeback or rebill “invoices” for customers, internal departments, or tenants.

This feature is most helpful for university campuses, military installations, and multi-tenant facilities where it is necessary to create invoices for reimbursable and self-supporting activities, and for energy management purposes.

If your tenant facilities or billable spaces are submetered, the submeter readings can be integrated into the use and cost allocation process. EnergyCAP has a flexible import wizard that enables you to import interval or monthly reading data files from any metering system. Or, we can capture and import the meter data for you via our Smart CAPture service.

As an alternative or in addition to submeter readings, you can allocate use and cost on a percentage basis. For example, if a Public Safety Building allocates 60% of the master bill to the Police Department and 40% to the Fire Department based on square footage of occupied space, then EnergyCAP can create “tenant” bills for these departments based on their respective percentages of the master bill.

Cost Recovery for Rentals

Move-In Utility Vacant Expense Recovery (MUVER) is a customized software script for multi-family apartment communities that enables recovery of vacant unit costs resulting from continuous service agreements. For rental properties, MUVER makes it easy to properly manage distribution of tenant utility costs based on the utility invoices from multiple suppliers across an organization’s entire portfolio.

MUVER deals with Continuous Service Agreements (CSA) for electricity and, in some cases, natural gas. Under a CSA, the utility does not shut off the electricity (or natural gas) when a resident moves out of an apartment. Instead, the utility often switches the meter back to the owner’s account, often without any notice to the owner. MUVER calculates the dollar amount owed by the tenant(s) for the duration of the rental period, and generates records for transfer to an A/R system, so management can recover the portion of the utility cost owed by the tenant.