Services: Maintenance & Technical Support


Your current subscription to EnergyCAP grants access to all software upgrades and technical support through the EnergyCAP Maintenance Agreement (ECMA). As EnergyCAP Inc. focus is on software development, ECI provide multiple releases throughout the year. Your ECMA also includes additional data services: daily weather data, updated greenhouse gas emissions factors, and submittal of your building information to ENERGY STAR Portfolio Manager.

Technical Support

In addition to upgrades, your EnergyCAP Maintenance Agreement (ECMA) provides you with access to ECC’s expert customer support via phone, email, web conferencing, and other online tools. Additional free customer support and training resources are available online to ensure a productive experience for all EnergyCAP users within your organization.